First Pitch warrants the operability of your pitching machine for 5 full years for Teams, Leagues, Schools and residential and non-commercial use and a 1 full year for commercial use from the date of purchase. This warranty covers all mechanical and electrical parts against manufacturers defect or premature failure during reasonable normal use. Commercial use is defined as Batting cage or training facility for hire. Schools, Teams and Leagues are considered non-commercial use.
First Pitch Pitching Machine, the finest pitching machine on the market today!
*Please note that the warranty does not cover accidental damage or shipping cost
*Relief Pitcher model carries a one year warranty.
Repairs and Maintenance
Need your First Pitch machine repaired? Download and print this repair request form, and send it to us along with your machine. Our team will inspect and repair your machine and we will send it back to you as soon as possible. Labor is free. Parts will be charged depending on warranty status and/or coverage. Note: when shipping your machine back we only need the top part with the motor and wheel. So do not send the legs, skid plate or ball tube. It saves on shipping cost.
First Pitch genuine replacement parts keep your machine on the field. When you invest in a pitching machine, it's important to know that the manufacturer will be around to support you with service and replacement parts. You can count on us for high-quality parts at fair prices with quick shipping. Call 1 (888) 400-9498 or e-mail us at firstname.lastname@example.org with any questions. To shop for parts click the button below: